AGB

These Terms of Service govern the use of axparis.shop and purchases made through our online store.

By accessing the website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms excludes or restricts mandatory consumer rights under German or European Union law.

1. Store Information

Trading name:

axparis.shop

Customer service:

info@axparis.shop

2. Scope

These Terms apply to:

Website use;
Product browsing;
Customer accounts;
Orders;
Payments;
Shipping;
Delivery;
Withdrawal;
Returns;
Refunds; and
Other interactions with axparis.shop.

Additional policies published on the website form part of the applicable contractual information where legally valid.

3. Eligibility

Customers must have legal capacity to enter into the relevant purchase contract.

Where a person acts on behalf of another person or entity, that person represents that they have appropriate authority.

4. Product Information

We aim to present products accurately.

Customers should review:

Product descriptions;
Images;
Sizes;
Colours;
Materials;
Specifications;
Prices;
Availability; and
Other relevant information

before placing an order.

Minor variations resulting from screen settings, photography or reasonable manufacturing tolerances do not automatically constitute a defect.

Mandatory conformity rights remain unaffected.

5. Orders

An order submitted through the website constitutes the customer's request to purchase the selected products.

The contractual process may include:

Selecting products;
Adding products to the cart;
Reviewing the cart;
Providing billing and shipping information;
Selecting a payment method;
Reviewing the order; and
Submitting the order.

Customers should correct errors before final submission.

6. Order Confirmation and Acceptance

Customers will normally receive electronic confirmation after an order is submitted.

The point at which a legally binding contract is concluded depends on the checkout process and communications presented to the customer.

Nothing in these Terms is intended to override mandatory German rules concerning electronic contracting.

7. Availability

All orders are subject to product availability.

If a product becomes unavailable after an order has been placed, we may contact the customer and issue an appropriate refund where performance cannot be provided.

8. Pricing

Prices are displayed on the website.

Applicable charges payable through axparis.shop will be disclosed during the ordering process as required by law.

Standard shipping is free on all orders.

9. Pricing Errors

Although reasonable efforts are made to maintain accurate pricing, technical or obvious pricing errors may occasionally occur.

Where an obvious error is identified before lawful completion or performance of a transaction, we may contact the customer and address the issue in accordance with applicable law.

This provision does not permit arbitrary changes to an already binding consumer contract.

10. Payment

Customers must provide valid payment information.

Available payment methods are those presented during checkout.

Payments may be processed by third-party payment providers.

Orders may be subject to reasonable fraud and security checks.

11. Fraud Prevention

We may decline, suspend or review a transaction where there are reasonable grounds to suspect:

Fraud;
Unauthorized payment;
Identity misuse;
Abusive purchasing activity; or
A material security risk.

Any action will be taken subject to applicable law.

12. Shipping

Standard shipping is free.

The estimated delivery period is:

15–20 calendar days.

Further details are provided in our Shipping Policy.

13. Delivery Address

Customers must provide accurate delivery details.

Before submitting an order, customers should verify:

Recipient name;
Street information;
Building or apartment information where required;
Postal code;
City;
Country; and
Contact information.

We are not responsible for customer-created delays caused solely by materially incorrect delivery information, subject to applicable consumer law.

14. Delivery Delays

Delivery estimates can be affected by circumstances including:

Carrier disruption;
Severe weather;
Transport congestion;
Public holidays;
Customs procedures where applicable;
Extraordinary demand;
Force majeure events; and
Incorrect customer information.

We will not use this section to remove rights that consumers have where delivery is unreasonably delayed or not performed as required by law.

15. Risk

Risk in goods passes in accordance with applicable consumer law.

Nothing in these Terms is intended to transfer shipping risk to consumers earlier than permitted under mandatory German law.

16. Statutory Right of Withdrawal

Eligible German consumers generally have a statutory 14-day right of withdrawal for online distance purchases.

Applicable exceptions may exist for certain categories of goods and services.

The detailed rules are contained in our Return and Refund Policy and statutory withdrawal information.

17. Electronic Withdrawal Function

Where applicable, axparis.shop will provide electronic withdrawal functionality in accordance with rules applicable from 19 June 2026.

The relevant German provision requires an easily accessible withdrawal function, confirmation functionality and an electronic acknowledgement.

18. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy and mandatory statutory consumer rights.

Nothing in these Terms limits rights relating to defective or non-conforming goods.

19. Product Conformity

Goods supplied must satisfy applicable statutory conformity requirements.

If goods are defective or otherwise fail to conform, customers may be entitled to statutory remedies.

Our voluntary policies do not replace those rights.

20. Customer Accounts

Where customer accounts are available, customers must provide accurate information and protect account credentials.

Customers should notify us of suspected unauthorized access.

21. Acceptable Website Use

Customers must not:

Attempt unauthorized access;
Introduce malware;
Interfere with website security;
Scrape the website unlawfully;
Use automated systems to disrupt operations;
Commit fraud;
Impersonate another person;
Misuse payment systems; or
Use the website for unlawful purposes.

22. Intellectual Property

Unless otherwise stated, website elements including original:

Text;
Layout;
Branding;
Graphics;
Product presentation;
Logos; and
Website content

may be protected by intellectual-property rights.

Website content may not be commercially reproduced or exploited without appropriate authorization except where law permits.

23. Reviews and User Content

Where customers submit reviews, feedback or other content, the content must not:

Be unlawful;
Be knowingly false;
Infringe third-party rights;
Contain malware;
Include unlawful discriminatory content; or
Misrepresent another person.

We may moderate content where permitted by law.

24. Third-Party Services

Our website may rely on independent services including:

Payment providers;
Shipping providers;
Shopify services;
Analytics providers; and
Technical infrastructure providers.

Use of independent third-party services may also be subject to their applicable terms.

25. Website Availability

We aim to maintain website availability but cannot guarantee uninterrupted access.

Temporary interruption may occur for:

Maintenance;
Security updates;
Technical failures;
Network failures; or
Circumstances outside reasonable control.

26. Limitation of Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

In particular, these Terms are not intended to exclude mandatory liability relating to:

Intentional misconduct;
Gross negligence where legally applicable;
Injury to life, body or health;
Mandatory product liability;
Fraud; or
Mandatory consumer rights.

Any other limitation applies only to the extent lawfully permitted.

27. Force Majeure

Where performance is affected by extraordinary circumstances outside reasonable control, obligations and remedies will be determined in accordance with applicable law.

This provision does not eliminate mandatory consumer remedies.

28. Privacy

Personal information is processed in accordance with our Privacy Policy and applicable data-protection law.

29. Severability

If one provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.

The invalid provision will not be interpreted so as to deprive a consumer of mandatory statutory rights.

30. No Waiver

Failure to enforce a contractual right on one occasion does not automatically constitute a permanent waiver of that right.

31. Changes to These Terms

We may update these Terms for future use.

Changes will not retroactively remove rights arising under an existing contract where doing so would be unlawful.

The Terms applicable to an existing order are generally those applicable when the relevant contract was concluded, subject to mandatory law.

32. Governing Law

For consumers habitually resident in Germany, these Terms are intended to operate subject to applicable German law and mandatory consumer-protection provisions.

Nothing in these Terms deprives a consumer of mandatory protections available under applicable law.

33. Disputes

Customers are encouraged to contact us first regarding disputes: